1. Orders will be processed and dispatched within 24-48 hours after payment is clear.
2.Please tell us your current address after your payment within 1-2 days; otherwise, we will ship your item based on your Escrow address, so make sure it is correct.
3. Free Shipping:
All items with free shipping will be posted by our own shipping method which takes 7-25 business days to arrive depends on the country.For Brazil will up to 60 days sometimes.
4. Sometimes it would be longer because of the bad weather, a waste of time in customs clearance. Thus please wait patiently when you do not receive your item on time. If you don’t receive the item within thirty days, please contact us, and then we will help you track it.
1.We accept Escrow payment only, and must be received within 3 days from the date of purchase.
2.IMPORTANT! PLEASE READ! Buyers
are responsible for import duties, custom fees and taxes, if any. Please check with your countrys custom office to determine the additional costs impose on the item prior to buying.
3.We are not responsible for any accidents, delays or other issues that are responsibility of the shipping service.
1.We offer 14 days return policy. Please contact us within 14 days t from the date you receive your order if you have any issues with the product and would like to return.
2.All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your aliexpress ID.
3.We will refund YOUR FULL PAYMENT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from Aliexpress. OR, you may choose to have a replacement.
4.Buyer is responsible for return shipping cost.
We strive for our customer satisfaction at best possible. If you have any questions, please feel free to email our service specialists 24 Hours a Day, 7 Days a week. We will reply you ASAP. If no response within 24 Hours, please check the spam in your mail box.
We greatly appreciate your POSITIVE feedback. Please do NOT leave negative feedback without asking for help. Our aim is to provide Top Level Customer Service, normally so we will try our best to solve any problem you have.
Please DON’T leave negative or neutral feedback if you haven’t received item in 30 days, because we have mentioned the shipping time repeatedly.
We maintain high standards of excellenceand strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.